FAQs

Our handmade wooden products are crafted from high-quality, sustainably sourced wood. Please refer to the description page of the selected wooden item to view the details.
Our handmade earrings are beautifully made using vibrant silk threads, beads, meticulously curated in a variety of colors.
Our crochet soft toys are made with gentle, durable yarns and filled with child-friendly stuffing. Available in a variety of fun designs, including cartoon characters and animals, perfect for boys and girls.

2. How are the products made?

Each product is handcrafted with care. Our wooden products are hand-carved and painted. Earrings are designed and assembled by hand. Crochet toys are meticulously crafted stitch by stitch.

3. Are your products customizable?

Yes, we offer customization options for many of our products. Please contact us directly with your specific requirements, and we will do our best to accommodate your request.

4. How should I care for my handmade wooden products?

To maintain the beauty of your wooden products, wipe them with a soft, dry cloth. Avoid exposing them to excessive moisture or direct sunlight, which can cause damage or fading.

5. Do you offer international shipping for wooden products?

6. Are the earrings hypoallergenic?

We strive to use hypoallergenic materials for our earrings, but if you have specific allergies, please contact us before purchasing to ensure compatibility.

7. How should I store my earrings?

Store your earrings in a cool, dry place, preferably in a jewelry box or a soft pouch to prevent tarnishing and damage.

8. Can I return or exchange earrings if they don’t meet my expectations?

Due to hygiene reasons, earrings cannot be returned or exchanged unless they are defective or damaged upon arrival. Please refer to our return policy for more details.

9. Are the crochet toys safe for children?

Yes, our crochet toys are made with child-safe materials and are designed to be soft and durable. However, always supervise young children while playing with toys.

10. How should I clean the crochet toys?

Most of our crochet toys can be gently hand-washed with mild detergent and air-dried.

11. Are the crochet toys suitable for all ages?

12. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Please check the payment section at checkout for more details.

13. How can I track my order?

14. What should I do if I receive a damaged product?

If you receive a damaged product, please contact our customer service team immediately with photos of the damage. We will assess the issue and offer a replacement or refund as appropriate.

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